Back to Help

How can I delete my CtrlMovie account?

Modified last: 2 days ago

Your account can be deleted from the Account Details screen inside the CtrlMovie App.

If you choose to permanently close your CtrlMovie account, you will lose access to:

  • Any CtrlMovie games purchased directly from CtrlMovie
  • All CtrlMovie online services, such as the CtrlMovie achievements and collectibles
  • All personal data associated with your CtrlMovie account

If you wish to delete your CtrlMovie account, please follow the steps below:

  1. Open the CtrlMovie app on your iPhone or Android device. If you’ve previously uninstalled the app, you’ll need to reinstall it from the App Store or Google Play.
  2. Sign in to your account. Tap the account icon in the top right corner of the main screen and select the sign-in method you originally used (e.g., Apple, Google, or email).
  3. Return to the main screen and tap the account icon again.
  4. On the Account Info screen, tap “Delete Account.”
  5. In the confirmation dialog, slide the confirmation control and tap “Delete.”

Once completed, you will be signed out and your account will be permanently deleted.

Please note: Account deletion is irreversible. Once your account is deleted, all associated data will be permanently lost and cannot be recovered.

Still having problems?

If you're still having problems, please contact us.